Returns & Exchanges at Xanadu Living
We want you to love your home sanctuary, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your selection isn't the perfect fit for your space, our team is here to help you find a better alternative or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully repackage your items in their original Xanadu Living boxes with all protective padding to ensure they arrive back safely.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing